the fewer rules, the better
Really, the fewer rules, the better. The concept is just if [a customer] calls and there's an issue, do whatever is necessary to make her happy and really wow her.
[ via The Way I Work ]
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How to do an “Internal Standup”
1. Breathe space Take some breaths to create space outside and inside. 2. What did I accomplish yesterday? Celebrate wins and take note of any follow-ups. 3. What am I committing to today? List my priorities for today, and capture any other thoughts in a separate backlog. 4. What
Updated my now page.
I don't know if it is actually useful anyone who reads it, but I love the clarity it gives me to write it.
Perspective
Today I feel thankful for perspective. Specifically the perspective this picture of earth provides. BTW, if you zoom way way in, you can even notice the moon off to the bottom right of our pale blue dot. Sagan's original speech describes a version of humanity still worth striving
